Why We Have a Strict Refund Policy

As a small business (and soon to be non-profit organization), the Women’s Wine Hiking Society puts a tremendous amount of care and planning into every event and trip we host. From reserving permits and accommodations to compensating local event partners, many of our costs are paid upfront and are non-refundable to us—regardless of whether someone cancels.

In addition, credit card processing fees are not returned to us when we issue a refund, and the administrative time it takes our small team to accommodate changes can quickly add up. These behind-the-scenes efforts may not always be visible, but they directly impact our ability to keep events running smoothly and affordably.

Because we are not a large company with the ability to absorb last-minute cancellations and credit card processing fees, we maintain a strict refund policy on all of our events. These policies allow us to keep our pricing fair and reasonable, continue creating meaningful experiences for women, and operate sustainably as we grow toward non-profit status—all while respecting the time of our all-women leadership team.

Please review the refund policy for each event carefully. It is your responsibility to double–check your calendar and the event location before signing up to ensure you’re truly available to attend.

We appreciate your understanding and support in helping us build a strong, reliable community for women who love the outdoors.